The mother had her first physio session today at the rehab centre. I went with them, dropped them off at reception, and then ran off to see to errands at the pharmacy - collecting meds, buying supplies and all that other fun stuff. Then I went home.
I am just going to grumble right now about the incompetence of the staff. At the end of the session they said to mum's caregiver that she had to pay them for the transportation they arranged for us. Um. No. There was no transport. We called an Uber.
Last week Ms Admin lady rang to let me know that if we wanted transport we had to come to the centre at 830 in the morning, since that was the only available time the wheelchair transport service could fit us in, and they only operate in the mornings. I said no, cos we have only just managed to get the mother on some kind of regular sleeping schedule and that's just way too early for her. If we force her out of bed at 7 she'll be sleepy come lunch time and then she'll want to take a nap and then she'll be up all night all over again.
So I said we'll make our own way there, and forget about the transport. Ms Admin lady said she would see what afternoon slots she could find for us, then rang me about an hour later to confirm our 330pm physio appointments. Twice a week, she said, both in the afternoon, she said. Cos we're not going to need their transportation service, she said. Right? Right, I said.
So what's this about asking us to pay for transport?
My caregiver explained the situation but they insisted she had to pay them. Well, she said no, and got pretty annoyed with the lady at the counter before Ms Admin lady (who was sitting beside the you-have-to-pay-us-for-transport lady) looked up and said "But your daughter said she wanted transport so we arranged transport for you." To which my caregiver practically rolled her eyeballs back into her spine as she said "You said it was for 830am, and we're not here at 830am right? We're here now. In the afternoon. After having made our own way here in a car."
Ms Admin lady then said she had to check. Which she did. And 10 mins later she agreed that we didn't have to pay anything.
I was not with them during this episode. And only heard about it when they got home.
1) How incompetent is she? And seriously? If your transportation service only operates in the morning and it is now 430 in the afternoon, and your physio sessions are all only one hour long, then OBVIOUSLY we couldn't have been ferried over on your transport right?
2) Why are you asking the non-spokesperson to pay for shit when you have my phone number and I'm the one who's settling all of mum's bills (and they know this because I signed a ton of forms during the initial assessment visit last week)?
3) Why don't you just call me and get clarification instead of asking my mum's caregiver who is clearly not the decision maker?
Stoooopid shits. I'm not impressed by their work - this centre is run by the same people who operate the community hospital where mum was transferred to after her surgery. And I found them seriously lacking at that point too. Argh.
And before you say anything - we don't really have a choice cos
1) the government subsidises seniors quite a fair bit so it's not like we could pick ANY centre (I mean, we could, but we currently only pay $17 per hour - which is 20% of the full rate - at a subsidised centre, but if we went to a non-subsidised one I would be a pauper before the year was up!);
2) even if we wanted to pay full price there would be no point cos the other centres are full (I checked) and this was the only one left that was accessible and relatively nearby;
3) they have decent therapists, and their equipment range is awesome! They just have crappy admin / operations staff.
Anyway. That got sorted eventually, but I still think they're idiots.
Meanwhile, as I was leaving the building (with my haul from the pharmacy) I saw a guy dealing with the hydroponic plants on the feature wall and there were all these cuttings just getting thrown away.
It wasn't a sunny spot, so these were indoor plants for sure. Perfect for my home no?
I asked (shamelessly!) if I could take a few of the cuttings home with me and he was SO friendly and eager to let me have them. Here's an anthurium. What about a fern? Want a fern? This is a lovely one. Hang on, where is it. I chucked one out.. ah here it is. Take this. It's good. You want a money plant? I have many. They grow really fast. No? This is a fern too... if you like it I'll look for a root and pluck it out of the wall for you.
No no no, don't pluck it out. I'll just take whatever you've ALREADY cut off. These will do nicely. Thanks again!
So now I have a Boston fern (extreme right), and his anthurium and money plant turned out to be philodendrons - Imperial Green I think (the big leaf in the middle) and Heartleaf (smaller leaves to the left).
I came home and potted them up. I don't know if they'll survive the transition from water to soil, but I'm keeping my fingers crossed. The philos should be ok, they're hardy things. But I'm not so sure about that fern. It looks a tad bit delicate to me.
If that big one (top right) is what the app tells me it is, then I'm all good cos it's a self-heading (non-vining) plant and will contain itself in the pot for a pretty long while. But when I took the cutting home it looked to me like it *could* have been a vine. Still, we'll see in time.
And that was my plant adventure today!
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My mood pic today is a forked-up plant! ~
(Mum isn't the only one needing a tongkat (walking stick) for support - I propped up a couple of my raphidophora tetrasperma leaves on take-away forks cos they were droopy. The two bottom leaves were pretty limp when I got the plant from the plant-mama, and didn't perk up like I had hoped. I'm happy to say, tho, that the new leaves that have sprouted since it's been here are all much firmer and stronger and standing tall! )